Frequently Asked Questions

What is MediaWhiz?

MediaWhiz is North America’s leading performance marketing agency. We help clients engage, acquire and retain customers more profitably through the combination of performance marketing capabilities, proprietary technology and digital-media expertise. Practice areas include: affiliate marketing, mobile, search marketing, SEO, social media, display advertising, email and data acquisition.

MediaWhiz is part of Matomy Media Group, a global performance marketing company.

What is the MediaWhiz Affiliate Network?

MediaWhiz operates a leading performance-based affiliate network. We empower affiliates with the Internet's top-performing offers — many of which are exclusive! We provide a variety of cost-per-acquisition (CPA), cost-per-click (CPC) and cost-per-thousand (CPM) impression and click-to-call campaigns, as well as real-time tracking and outstanding support.

Visit the About Us page for more details.

How do I join MediaWhiz’s affiliate network as an Advertiser?

You can fill out our advertiser application. We will review it and get back to you within two (2) business days.

How do I join MediaWhiz’s affiliate network as a Publisher?

It is simple to join the MediaWhiz Affiliate Network. You can sign up here. We review all applications thoroughly to meet our high standards of service for our existing affiliates and advertisers and will get back to you within two (2) business days.

Are there any fees to join MediaWhiz as an Advertiser or Publisher?

There are no costs involved in becoming a MediaWhiz publishers/affiliate or advertiser. There is a simple approval process to ensure an advertiser's offers or an affiliate’s promotional methods are a mutually beneficial match for the affiliate network.

Can I join MediaWhiz as an advertiser or publisher if I reside outside of the United States?

Yes. MediaWhiz accepts advertisers and publishers from all over the world. Please note that not all offers are permitted to be marketed in every country.

Commissions and Payments

How often are my commission statistics updated?

Your statistics are shown in real-time. This means that you can log in 24/7/365 to review your commissions earned and best optimize your campaigns.

When do I get paid?

The MediaWhiz standard is monthly net-15 payments for all affiliates. You should expect to receive your commission check approximately 15 days from the end of each calendar month. For high-volume affiliates, payments can be made as fast as weekly.

What methods can I get paid?

Our standard method of payment is by check. In addition, we also offer ACH and Paypal payments for select affiliates.

Do I need a W-9 or W-8 BEN Form to get paid?

All U.S. affiliates are required to fill out and sign a W-9 Form in order to get paid, as per U.S. Government regulations. Likewise, foreign affiliates must complete a W8 BEN Form to get paid. Please make sure you fax your completed W-9 Form or W8 BEN Form to (208) 445-0093.

What is the MediaWhiz Referral Program, and how much money can I make referring affiliates?

The MediaWhiz Referrals Program rewards you for every cent of affiliate revenue you generate with MediaWhiz — for life! We pay you a 3% bonus on all commissions generated by all of your referred affiliates. You can check your referral commissions by visiting the Affiliate Referrals section of the Statistics tab in your MediaWhiz account. To refer an affiliate to MediaWhiz, please contact your affiliate manager to ensure you receive credit for your referral. For additional information, please click here (while logged in to your account) to review the program.

What other bonuses do you have?

MediaWhiz wants to help you make the most revenue possible, and we also want you to have fun doing so. In addition to the Referral Program, we have monthly contests where you can win cash and great prizes such as cash, iPads and much more — keep reading the MediaWhiz Affiliate newsletter for details!

Media Types and Marketing Methods

What types of media do you allow to promote offers on MediaWhiz?

We optimize all creative on our site to ensure the best performance for your campaigns. For any given offer, we may allow email, banner ads, mobile, search engine marketing, social media, pop-ups, contextual, incentives and host-and-post marketing. Please check media types on the offer page for more details about the media allowed for each offer.

How do I know which marketing methods are permitted for an offer?

Each offer allows one or more methods of marketing, which is based on the media available for the offer. Additionally, specific instructions are clearly listed in the offer description. Please make sure you strictly adhere to the instructions for each offer. Contact your affiliate manager if you have any questions about the types of marketing methods permitted for an offer.

What types of sites do you accept for promoting MonetizeIt offers?

Almost any site can be accepted into our network as long as it adheres to our terms and conditions (click here). We do not permit adult, gambling or any sites that are derogatory or vulgar in nature. Incentive sites are permitted, but must be specified via the check box on the application to become an affiliate so that we can target the proper campaigns. Only specified offers can be incentivized.

Can I promote MediaWhiz offers on social network and/or job listing sites?

You can promote MediaWhiz offers only on your own profile or content page, or through media buys approved by such sites. However, absolutely no offers shall be posted on public message boards, chat rooms or in public areas of social networking and job sites, including but not limited to: MySpace.com, Facebook.com, Tagged.com, Craigslist, etc. MediaWhiz will not pay for any actions generated through such means and doing so will result in termination of your account. If you are unsure about a campaign, please contact your Affiliate Manager for approval before proceeding.

For Search/PPC marketing, can I bid on or utilize brand names?

Unless otherwise stated on an offer, you should never bid on trademarked / branded terms or utilize these terms in ad copy or domains (i.e., Netflix, www.itt.com, etc.). These terms should be selected for negative match. In addition, landing / jump pages created should not resemble the Advertiser’s site(s) to give the impression it is the actual site. Any violations will not be paid for, may result in termination of your account, and may generate legal action by the Advertiser.

How do I pull my tracking link for a campaign?

On every Offer Details page there is a suite of available creatives to use. Download one or all creatives and your unique tracking URL is automatically embedded. You can also click Get Link to quickly retrieve the link. We highly recommend that you always use the unique URL with its associated creative so that you can easily track which creative versions convert better for you.

How do I download the suppression file for an email campaign?

On the Offer Details screen, click on the Request Suppression button to download the offer suppression file. You will not be able to download any creatives or links without first downloading this file. After your first suppression download, you must download a new file no later than every seven (7) days after the first download, for as long as you continue to run the offer. Suppression files are in .csv, .txt, or MD5 hash format, depending on the offer.

How do I create a SubID on my tracking URL?

A SubID can be utilized at the end of any of your MediaWhiz tracking links to custom track your campaigns if needed. You can add up to 3 sub IDs on any link. Just add any alphanumeric sub ID (up to 128 characters) after &s1= at the end of your link.

Example: http://mitwodotoh.com/click?c=12344&a=11206&s1=YOURSUBIDHERE

To add additional sub IDs, append &s2= and &s3= and the additional sub IDs to the end of the link.

Example: http://mitwodotoh.com/click?c=12344&a=11206&s1=YOURSUBID1HERE&s2=YOURSUBID2HERE&s3=YOURSUBID3HERE

How does MediaWhiz prevent and manage fraud?

Fraud detection and prevention is a top priority at MediaWhiz. We work diligently to ensure that only the highest-quality leads and sales opportunities are presented to our advertisers. MediaWhiz is committed to continually developing proprietary technology that identifies and eliminates fraud, including suppression list abuse, duplicate and proxy IPs, bots, unusual conversion rates, click frequency and much more. We have formed strategic partnerships with online marketing industry compliance leaders like CPA Detective and Lashback, and we utilize MD5 Hash suppression files. If you either suspect or believe you have been the victim of fraudulent activity by an affiliate or advertiser, please contact fraudalert@mediawhiz.com and we will begin an immediate investigation. Confirmed fraud results in permanent removal from our affiliate network. Further, MediaWhiz reports all verified fraud to the proper Federal and State authorities.

Support & Contacts

Forgot Your Password?

Click the Reset Password link on the MediaWhiz Affiliate Network homepage and enter your username. An email with a new password will be sent to the email address you used to sign up for MediaWhiz. If you are having problems logging into your MediaWhiz account, please contact your affiliate manager or send an email to AffiliateHelp@mediawhiz.com.

What kind of customer support do you offer?

Customer service is our number one priority. We have dedicated Affiliate Management, Client Services and Operations, Tech and Creative support for all of your needs. A dedicated and knowledgeable MediaWhiz team member is always immediately available to take your calls, emails and IMs on weekdays from 9 a.m. to 7 p.m. EST. We also have lighter coverage on weeknights and weekends, so it may take a little longer to receive your response during these off-hours.